How much of the office do you want handled?

Start with dependable reception or hand us more of the daily office. Each level keeps the responsibilities below it, so the value grows with your business instead of resetting at every plan.

Compare responsibilities Talk through the right fit

01Reception
Calls, texts, booking, and first-response reliability.
02Front Office
Lead follow-up, customer communication, and a connected website.
03Office Manager
Payment follow-up, receivables, and proactive office oversight.
04Operations
Custom routing, reporting, integrations, and service levels.

Pay monthly. Reward loyalty. Or save now.

The responsibility level stays the same. Choose the billing rhythm that works for your cash flow.

Monthly loyalty

Your 13th month is free.

Stay for 12 paid months. Month 13 is on us.

Annual prepay

Two months are already taken off.

Prepay for a year. Get 12 months for the price of 10.

Choose the responsibility, not a feature pile.

Every plan has a clear job. Move up when you want Simple Connect to own more of the path from first contact to collected revenue.

VOM Reception

Never miss the opportunity.

For teams that need every call, text, and appointment handled reliably.

$299per month

Annual: $2,990
Website: Care available

Choose VOM Reception

The reliable reception foundation:

Connect the website you already have, or add Website Care.

Merchant-processing setupMerchant-processing setup and approved payment-workflow assistance are included.
AI call help trained on your shopAI call help trained on your approved business information.
After-hours calls and bookingAfter-hours call handling and booking assistance using your approved rules.
Two-way text helpTwo-way text assistance with opt-out and human-handoff controls.
Visit remindersVisit reminders tied to approved appointments and contact rules.
Monthly results reportA clear monthly results report for the included call and office workflows.

02Most Popular

VOM Front Office

Keep the customers moving.

For growing teams that need inquiries, follow-up, reviews, and payments kept moving.

$599per month

Annual: $5,990
Website: 5 pages included

Choose VOM Front Office

Everything in VOM Reception, plus:

Includes a five-page VOM-powered website and ongoing Website Care.

Connected website foundationWebsite Care includes the page allowance for your selected plan, a standard domain, one branded mailbox, managed hosting, security care, and monthly minor updates while service stays active.
Lead follow-upClient-approved follow-up for new, cold, and unresponsive leads.
Fast website-lead responsesFast responses to connected website leads and general customer questions.
Scheduling and calendar follow-upScheduling, rescheduling, reminders, and calendar follow-up.
Neutral review requestsNeutral review requests after a genuine customer experience, plus professional response support.
Deposit requestsAuthorized deposit, invoice, and payment-link requests.
Quote and estimate check-insClient-approved quote and estimate check-ins.
Technician notificationsTechnician-on-the-way and appointment notifications.
Past-customer reactivationPast-customer messages and reactivation follow-up under approved contact rules.
Monthly planning callOne monthly planning call focused on lead and office follow-up.

VOM Office Manager

Manage the office for me.

For owners who want proactive office and revenue work managed with them.

$999per month

Annual: $9,990
Website: 5 pages included

Choose VOM Office Manager

Everything in VOM Front Office, plus:

Includes a five-page VOM-powered website and ongoing Website Care.

Payment follow-up workflowsPayment follow-up for deposits, open invoices, approved past-due balances, and failed-payment notices.
Prioritized accounts-receivable workPrioritized accounts-receivable work queues and consolidated follow-up reporting.
Difficult-customer escalationDifficult customer and disputed-payment issues escalated to your team.
Monthly success sessionOne monthly success session to review operations, collections, and next actions.
Priority support targetA target support reply within two business hours during posted support hours.
Custom agent trainingCustom training and behavior review for the agents configured in this package.

VOM Operations

Run the operation.

For multi-location or custom operations that need written scope and service levels.

Starting at

$1,499per month

Annual: Custom quote
Website: Custom scope

Talk through Operations

Everything in VOM Office Manager, plus:

Website scope is tailored to the operation and confirmed in writing.

Priority location routingApproved calls routed to the right included location using your operating rules.
Local voice and rulesA local voice and approved operating rules for each included shop.
Location and owner reportingReports for each included location with one consolidated owner view.

Available by written scope

Scoped API and custom integrations. Scoped API and custom integration work is available by written scope, feasibility review, limits, price, and signed change order.

Website Care

Need the website without the virtual office?

Start with a professional three-page site, then keep the domain, hosting, security care, branded email, and minor updates together.

Choose Website Care

$100per month

Annual prepay$1,000

12 months for the price of 10

The website promise, in plain language.

Website choice

Keep your current website, add Website Care to Reception, or use the included five-page VOM website with Front Office and Office Manager.

Included build

One responsive three-page website or redesign, standard page copy, one lead form, and three consolidated initial revision rounds.

Domain

One available standard domain, up to $25 per year, is included and registered to the client. Premium and aftermarket domains are quoted separately.

Branded email

One branded mailbox and up to three forwarding aliases are included. Additional mailboxes are $25 per month each.

Hosting and care

Hosting includes essential security measures and one consolidated minor website update request per month, up to 30 minutes. Unused time does not roll over.

Additional work

Additional pages are $100 one time per page and include one consolidated pre-publication revision. Larger changes require a written quote.

Taking your site with you

After 12 paid months, one website export is included on request. Earlier export is $1,500. Simple Connect retains its templates, platform, and VOM intellectual property.

Simple Connect credit

While Simple Connect hosts or maintains the website, the footer will include a linked “Designed by Simple Connect” credit.

Billing offers

Offers do not stack. Setup, taxes, usage, carrier, add-on, third-party, and processor charges are excluded.

Payment processing

Merchant-processing setup is included. Processor approval and transaction fees apply. Simple Connect may receive compensation from the processor.

Final scope

Package selection, billing choice, locations, usage, and any custom work are confirmed in your signed agreement or change order before delivery.

You do not have to guess

Keep your website. Add the office help you need.

We can connect to your current website or show you a new one free. Then we walk through the calls, texts, booking, and payment help you choose.

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